Last updated: January 2nd, 2026
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY IN THEIR ENTIRETY BEFORE USING THIS PLATFORM OR ANY SERVICES MADE AVAILABLE USING THE PLATFORM. BY CLICKING "I ACCEPT," OR BY ACCESSING OR USING THE PLATFORM, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, YOU MUST NOT ACCESS OR USE THE PLATFORM.
THIS AGREEMENT CONTAINS PROVISIONS THAT LIMIT OUR LIABILITY TO YOU AND REQUIRE YOU TO RESOLVE ANY DISPUTE WITH US THROUGH FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS, AND NOT BY A LAWSUIT OR RESORT TO COURT PROCESS. THIS MEANS THAT (I) YOU ARE GIVING UP, AND YOU WAIVE, THE RIGHT TO HAVE ANY SUCH DISPUTE DECIDED IN A COURT OF LAW BEFORE A JURY OR A JUDGE (EXCEPT AS SET FORTH EXPRESSLY IN SECTION 22), AND (II) THAT YOU ARE GIVING UP, AND YOU WAIVE, THE ABILITY TO PURSUE ANY SUCH DISPUTE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. PLEASE SEE SECTIONS 18, 19, 20 AND 22 FOR MORE INFORMATION.
THIS PLATFORM AND THE SERVICES MAY NOT BE APPROPRIATE FOR YOUR CLINICAL OR MEDICAL CONDITIONS OR NEEDS. DO NOT ACCESS THE SERVICES FOR EMERGENCY OR CRISIS CARE. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 OR GO TO THE NEAREST HOSPITAL IMMEDIATELY.
Welcome to the website or mobile application operated by Mindful Labs, Inc. ("Mindful Labs," "we," "us" or "our"). The following terms and conditions ("Terms and Conditions") govern your access to and use of (i) the mindful-labs.com and other websites which are owned or operated by Mindful Labs (the "Sites"); (ii) any other digital interfaces and properties (e.g., mobile applications) owned, controlled by, or made available to you by Mindful Labs or its affiliates ("Mobile Apps," and together with the Sites and other online or mobile-enabled technology, digital tools, the "Platform"); and (iii) any services and products that you may access through the use of the Platform (such services and products, the "Services").
Mindful Labs, Inc.
12635 E Montview Blvd #224
Aurora, CO 80045
Phone: (844) 292-5080
The Services available through the Platform may include: (i) general information on health and wellness topics; (ii) access to laboratory services performed by clinical laboratories (collectively, "Labs"); (iii) access to healthcare practitioners and staff members ("Practitioners") who are contracted by certain independent, clinical professional practice groups (collectively, the "Practices"); (iv) administrative support in connection with ordering Lab testing services and scheduling appointments with Practitioners on the Platform; and (v) technology support for using the Platform as a means of direct access to Lab test results and to Practitioners for communication, consultations, assessments, and treatment by such Practitioners; and (vi) ability to purchase vitamins, supplements, over-the-counter and clinical lab test and collection kits and other tangible items ("Products").
All health and wellness information or resources available on the Platform are for informational purposes only, and are not a substitute for direct health care services nor are they an indicator of specific results. Neither Mindful Labs nor the Platform provides medical advice or care. Rather, although the Platform enables individuals to access the services of Labs, Practices and Practitioners, you agree and acknowledge that it is the Labs, Practices and/or Practitioners, as the case may be, who are furnishing all health or medical services to you, not Mindful Labs or the Platform, and that you are not entering into a provider-patient relationship with Mindful Labs or the Platform. Mindful Labs does not exercise control or direction over the means, methods or manner by which any Lab, Practice or Practitioner exercises professional judgment in the provision of their clinical services. Similarly, we are not responsible for the quality or appropriateness of the care any Lab, Practice or Practitioner renders to you, including any personal injury or property damage.
The Platform is structured for use specific to certain lifestyle, wellness or health care services and is not, and should not, be considered, or used as comprehensive medical advice, care, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding general personal health, medical conditions, or drugs or medications, and before commencing or discontinuing any course of treatment, drug or medication. THIS PLATFORM AND THE SERVICES MAY NOT BE APPROPRIATE FOR YOUR CLINICAL OR MEDICAL CONDITIONS OR NEEDS. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 OR GO TO THE NEAREST HOSPITAL IMMEDIATELY.
To the fullest extent possible under applicable law, all suppliers of Services and Products, including all Labs, Practices or Practitioners that are accessed or purchased on the Platform shall be beneficiaries of, and possess the right to enforce, any and all rights, remedies, disclaimers, limitations, waivers or other legal or equitable remedies or benefits available to Mindful Labs and its affiliates under these Terms and Conditions.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE YOU START TO USE THE PLATFORM OR ANY SERVICES OR PRODUCTS MADE AVAILABLE THROUGH THE PLATFORM. BY CLICKING "I ACCEPT," OR BY ACCESSING OR USING THE PLATFORM OR ANY SERVICES OR PRODUCTS MADE AVAILABLE THROUGH THE PLATFORM, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, INCLUDING THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS SET FORTH HEREIN, YOU MUST NOT ACCESS OR USE THE PLATFORM.
Your use of the Platform is governed by our Privacy Policy. Any health information that we hold on behalf of Labs, Practices or Practitioners is governed by our Notice of Privacy Practices.
In order to access or purchase certain Services or Products available on the Platform, you may be required to agree and enter into, or acknowledge receipt of, one or more additional agreements, consents, assignments, releases or notices as a condition of accessing, purchasing or receiving those Services (such additional agreements, consents, assignment, releases or notices, collectively as and when furnished and entered into or acknowledged, "Additional Terms and Conditions"). Such Additional Terms and Conditions may be specific to (a) a supplier of the Services or Product, including a specific or group of Lab(s), Practice(s) or Practitioner(s), (b) a Service or Product or category of Service or Product, or (c) any combination thereof.
To the fullest extent possible under applicable law, those Additional Terms and Conditions shall be incorporated into these Terms and Conditions with respect to applicable Services, Products or suppliers, as the case may be, as and when they are entered into or acknowledged, and said Additional Terms and Conditions and these Terms and Conditions shall be interpreted, to the fullest extent possible, as if they are incorporated into one and the same instrument; provided, however, in the event of express conflict between these Terms and Conditions and applicable Additional Terms and Conditions, the provisions of the Additional Terms and Conditions shall control. To the extent that certain Additional Terms and Conditions cannot under applicable law be incorporated into these Terms and Conditions with respect to certain Services, Products or suppliers, you acknowledge that Mindful Labs or an affiliate thereof (a) may exercise applicable rights under said Additional Terms and Conditions of the applicable supplier (including a Lab, Practice or Practitioner) of said Services or Products, as said supplier's service provider; and (b) Mindful Labs is a third-party beneficiary of, with the right to exercise and enforce against you, any and all rights, remedies or defenses available under said Additional Terms and Conditions.
In order to access the Services through the Platform, you represent and warrant that:
If you do not meet all of these requirements, you must not access or use the Platform or any Services available through the Platform.
You understand and agree that satisfying the above requirements does not guarantee that you will receive the Services through the Platform. Certain Services may only be available to individuals who satisfy additional eligibility criteria or who reside or are located in certain geographic locations ("Eligibility Criteria"). We, Labs, Practices and/or Providers will endeavor to provide notice of such limitations when using those parts of the Services. Notwithstanding the foregoing, at all times Practitioners exercise their independent clinical judgement in furnishing Services to individuals. Accordingly, Practitioners delivering services may on a case-by-case basis determine that additional criteria may apply in the case of specific individuals or that certain services are not appropriate in any individual instance for a particular user. In addition to the above requirements, we, Labs, Practices and their Practitioners reserve the right to change or include new requirements as deemed appropriate in their sole discretion without providing prior notice to you.
We are based in the United States. We provide the Platform and our Services for use only by individuals located in the United States. We make no claims or representations that the Platform or any of the content made available therein is accessible or appropriate outside of the United States. Access to the Platform may not be legal by certain persons or in certain countries. If you access the Platform from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
To purchase Services on the Platform, or access certain Services that may have been purchased at a physical, other online location or otherwise made available, you will be required to set up an account (an "Account") on the Platform. To obtain an Account, you may be asked to provide certain registration details or other information. It is a condition of your setting-up an Account that all the information you provide is correct, current and complete.
You acknowledge that your Account is personal to you and you agree not to provide any other person with access to the Site or portions of it using your username, password, or other security information. If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your Account at the end of each session. You should use particular caution when accessing your Account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions. We may rely on the authority of anyone accessing your Account or using your login credentials and in no event and under no circumstances shall we be held liable to you for any liabilities or damages resulting from or arising out of (i) any action or inaction by us under this provision, (ii) any compromise of the confidentiality of your Account or password, and (iii) any unauthorized access to your Account or use of your password. We may store, transmit, receive, and/or access your data on or from our own servers or those of our service providers which may be in or outside of the United States.
This Section 5 describes the Services and Products that may be accessed or purchased on the Platform. Please read them carefully before accessing or purchasing any Service or Product. All purchases of Services or Products are subject to the provisions of Section 6 (Purchases, Shipping and Payment Methods), except as and to the extent expressly modified by the terms in this Section 5 applicable to specific Services or Products.
The contents of the Platform, such as text, graphics, images, and other materials created by us or obtained from our licensors, including from users of the Platform who share their health and wellness journey experiences (collectively, "Content") are for informational purposes only. Although some Content may include health- or medical-related information, or online tools to calculate general health and wellness metrics, all such Content is provided for general informational purposes only. We do not directly or indirectly practice medicine, render medical advice, or dispense medical services via our Content or otherwise, and you should not use the Content on the Platform for the diagnosis or treatment of any health issue or for prescription of any medication or other treatment. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition, and never disregard professional medical advice or delay seeking treatment based on any Content or other information included in the Platform. If you think you may have a medical emergency, call your healthcare professional or your local emergency number (usually 911) immediately.
The Platform enables you to purchase laboratory testing Services ("Test Services"), as well as access to Test Services you may have purchased or received at a physical or other online location. Except as expressly indicated in the Test Services description information or packaging materials, all Test Services are intended for wellness monitoring, informational and educational use, and are not intended to diagnose or treat disease. Carefully review this Section 5(B) and description page for any Test Services you select prior to purchasing your Test Services.
In order to access Test Services purchased on the Platform or at a retail or other online location, you must set up an Account and may be required to submit additional information to deliver collection kits to you and potentially determine whether you satisfy applicable Eligibility Criteria. In order for the Lab to process your request for Test Services, you must submit applicable information necessary to enable a Practitioner (a "Reviewing Practitioner") to assess whether the Test Service is appropriate for you. Test Services will not be provided to you if the Reviewing Practitioner does not authorize your request and order the applicable Test Services. In the event that a Reviewing Practitioner does not ultimately authorize a Test Service, we will refund the applicable fees you paid in respect of said Test Services.
Our at-home Test Services require you to access the collection kit ("Collection Kit") that you purchased on the Platform or at a retail or other online location. Please read carefully all of the notices and instructions ("Instructions") included in the Collection Kit. You must then (a) collect all biological samples (e.g., blood, saliva, or urine, "Samples") in accordance with the Instructions, and (b) send the Sample(s) directly to the Lab set forth in the Instructions or otherwise indicated on the Platform. If you do not provide an adequate Sample or utilize the Collection Kit, or provide it in a manner that is contraindicated or not consistent with any Instructions, or do not return the Sample within the timeframe set forth in the Instructions, the Lab may not be able to process your Sample or such action may result in inaccurate and unreliable readings of the Sample. In the event the Lab determines that a Sample is not suitable for testing due to the content of the Sample or because the Sample may have been submitted in contravention of the Instructions or these Terms and Conditions, we and the Lab reserve the right to withhold the Test Results (defined below) and to not provide a refund.
By sending us a Sample, you are thereby (a) consenting to undergo the related Test Services, (b) and re-affirming to be bound by these Terms and Conditions and Additional Terms and Conditions, (c) representing and warranting that you have read all relevant Instructions and packaging materials provided with the Collection Kit, and authorizing us to transmit your personal information to the Reviewing Practitioner, the Lab, other health providers you identify, third-party payors and their respective business associates and subcontractors, as described in these Terms and Conditions. If you are unsure or if you require any further information, you agree to contact us or a licensed healthcare professional for further information.
If your Sample is successfully processed by the relevant Lab, the results of the Test Services ("Test Results") will be made available to the Reviewing Practitioner, who will release the Test Results to us, who will make them available to you in your Account on the Platform. Except as expressly indicated in the Test Service's packaging or Platform description information, all Test Services are intended for informational, educational and wellness purposes only. Accordingly, whether or not the Lab performing the Test Services indicates in the Test Results that said results are "positive," "reactive," "detected," "elevated" or any other indication, the Test Results are not intended to diagnose or treat a disease or condition. Furthermore, due to the nature of the Test Services, neither we nor the Lab warrant that the Test Results will be entirely or 100% accurate. Inaccuracies can arise from a number of factors. For example, certain infections, such as sexually transmitted infections, may remain undetectable for an extended period of time due to varying incubation periods. Additionally, there can be instances of "false-positive" and "false-negative" test results, resulting, for example, in an individual who has a specified condition or biomarker receiving a "false negative" Test Result. Accordingly, if you have a "positive," "reactive," "detected," or "elevated" Test Result, or have concerns about your Test Results, you will need a further confirmatory diagnostic test.
If you require any further information, you agree to contact us or a licensed healthcare professional for further information.
In order for a Lab to process your request for Test Services, you must submit applicable information necessary to enable the Reviewing Practitioner to assess whether the Test Services are appropriate for you, and will review the Test Results if and when furnished by the Lab. You understand and agree that as to certain Tests offered through the Platform you do not necessarily establish a provider-patient relationship with the Reviewing Provider simply as a result of your purchase or use of the Test Services.
If you receive a laboratory test result with a value that is outside the normal range, as determined by the Lab performing the Test Services (an "Abnormal Result"), a care coordination team member will attempt to reach out to you at the phone number you provided when ordering the Test Services, to review the Test Results with you, offer education and discuss options. The coordination team may leave you a voicemail, or mail a letter to the residential address you indicated in your Account profile, but such communication will not include your Test Results in any voicemail message. An educational or other consult may also be available upon request with a Practitioner to discuss the Test Results. Except as set forth in Section 5(B)(v) below, the Practitioner will neither initiate treatment nor prescribe any medication or device, but rather will direct you to follow-up with your regular healthcare practitioner or primary care physician.
If you receive an Abnormal Result and have not connected with the coordination team, you should not delay following up with your personal physician.
As may be indicated in their accompanying product description or packaging materials, certain Test Services ("Treatment-Eligible Test Services") include the cost of you receiving a telehealth consult from a Practitioner (a "Telehealth Consult") through the use of synchronous and asynchronous telecommunication technologies. The term "telehealth" involves the delivery of health care services using electronic communications, information technology, or other means between a Practitioner and a patient who are not in the same physical location. Telehealth may be used for diagnosis, treatment, follow-up and/or related patient education. These telehealth services may involve various modalities, including asynchronous interactions, real-time video and audio encounters and interactive audio with store and forward. In the case of a Telehealth Consult, the Practitioner will review available Test Results from any Treatment-Eligible Test Services to determine the scope of services for diagnosis, treatment, and care, including prescribing appropriate medications or tests.
In the event that a Practitioner prescribes a medication to you, you give us and the Practitioner consent to send and disclose to the pharmacy of your choice and other health providers you identify and request to receive all information provided by you, health care records, and other applicable health care information and personal information.
We collect payment for the Test Services on behalf of the Labs, and for the related Clinician Oversight and Telehealth Consults on behalf of Practices, as their respective collection agents. You will be notified of the fees for such services on the Platform, but the fees for all said Services will be included, as possible, in a single charge at the time you purchase the Test Services (the "Aggregate Fee").
The Test Services and related Clinician Oversight and Telehealth Consults are paid for by you and are not intended to be reimbursed by any health plan. Neither we, the Lab nor a Practice or Practitioner submits or processes insurance paperwork or claims for any of these services. You may request that we, Lab or Practice provide you with a detailed accounting of the Services provided to you. This information may enable you to obtain reimbursement for some of your out-of-pocket expenses from your health insurer or heath saving account program. However, the terms and conditions of coverage for Test Services, Clinician Oversight and Telehealth Consults vary by plan, and some or none of these Services may be eligible for coverage or expense reimbursement. By purchasing these Services, you understand and agree that you are the sole party responsible for paying all fees associated with them.
In the event that a Practitioner prescribes a medication to you, your Aggregate Fee will _ not _ include the cost of medication.
Prior to scheduling a Telehealth Consult, you will be required to agree and enter into, or acknowledge receipt of Additional Terms and Conditions furnished by Practice, including the Notice of Privacy Practices.
The Platform may allow you to request, schedule and obtain certain identified telehealth consults from Practitioners independent of Test Services as described from time to time on the Platform ("Telehealth-Only Consults") through the use of synchronous and asynchronous telecommunication technologies. The Practitioner conducting the Telehealth-Only Consult will determine the scope of services for diagnosis, treatment, and care, including prescribing appropriate medications or tests consistent with the types of conditions and clinical offerings described on the Platform for such Telehealth-Only Consults.
Fees for Telehealth-Only Consults and related payment terms may be collected by Practices or their designated collection agent. Depending on your health insurance plan and the Practice performing the Telehealth-Only Consult, Practice may be able to bill some portion of your Telehealth-Only Consults to your insurance, and Practice may seek to obtain information pertaining to your health insurance during the scheduling or intake process. If Practice is able to bill your insurance directly, your insurance will be billed for the services, net of any copayment, deductible or other patient responsibility payments ("Patient Responsibility Amounts"), which you will be required to pay Practice.
You will also be responsible for "no show" charges that the Practice may charge you ("No Show Charges") as set forth in Practice's policies in the event that you do not appear for a scheduled appointment or cancel a scheduled appointment with less than three (3) hours' notice.
During the Telehealth-Only Consult, the Practitioner may prescribe or order a medication or lab test. The cost of such medications or lab services are not included in the charges for the Telehealth-Only Consult.
The Platform may allow individuals to request, schedule and obtain a series of bundled health encounters and related services or products (each such program, a "Care Journey Membership Program") as described from time to time on the Platform, subject to Additional Terms and Conditions.
Care Journey Membership Programs are not intended for use in emergencies or by participants with specialized needs that should be treated by appropriate primary specialists. In the case of an emergency or if you are otherwise in crisis, call 911 immediately.
A Care Journey Membership Program is a direct health care service. Care Journey Membership Programs are not health insurance or a substitute for health insurance, do not meet any individual health insurance mandate under federal or state law, and the payments you make in connection with Care Journey Membership Programs are not insurance premiums.
Fees for Care Journey Membership Programs may be payable as a series of fixed monthly or quarterly recurring charges ("Recurring Charges") and may include an initial multi-month commitment term (the "Commitment Term") as set forth in the associated Additional Terms and Conditions. If you terminate a Care Journey Membership Program prior to the expiration of the applicable Commitment Term, you authorize us to charge your Payment Method for any remaining balance due under the Up-Front Commitment (as defined in the applicable Additional Terms and Conditions). Except as otherwise set forth in the applicable Additional Terms and Conditions, once paid, all Recurring Charges are non-refundable.
The Platform may allow individuals to request, schedule and obtain a series of bundled sessions with a health coach (each, a "Health Coaching Program") as described in the applicable offer terms.
Health Coaching Programs are not health care. By signing-up for a Health Coaching Program, you acknowledge and agree that health coaches are not registered licensed clinical or medical professionals, and any information provided by coaches should not be interpreted as medical advice.
The Platform may enable you to purchase a variety of health, wellness and lifestyle Services and Products, including dietary supplements and over-the-counter tests. The Services and Products and the claims made about specific Products on or through the Platform may not have been evaluated by the United States Food and Drug Administration and may not be intended to diagnose, treat, cure or prevent disease.
You agree that any prescriptions that you receive from a Practitioner are solely for your personal use and you will not share or distribute any medication to any other person.
Please carefully read in their entirety the descriptions of all Services and Products prior to ordering and purchasing them on the Platform. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, or to limit the quantity of items purchased per person, per household or per order. Prices and availability are subject to change without notice.
We reserve the right to change the prices for our Services and Products at any time. Pricing or typographical errors may occur, and we may refuse or cancel orders placed for an item listed at an incorrect price.
If you are located in the United States, we will arrange for shipment of the Products you purchase on the Platform. You will pay all shipping and handling charges specified during the ordering process. Shipping and delivery dates are estimates only and cannot be guaranteed.
With respect to shipments of Products, title to Products will be shipped FOB our plant and all risk of loss shall pass to you immediately upon our delivery of the Products to the common carrier.
If you wish to purchase Services or Products on the Platform, payment may be made by credit card, debit card or any other such method as we, in our sole discretion, may introduce on the Platform from time to time ("Payment Method").
We use a third-party payment processor (the "Payment Processor") to facilitate payment for purchases of Products and Services. Processing of payments is subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement. Currently, we use Stripe as our Payment Processor.
If you purchase a Care Journey Membership Program or a Product Subscription your Payment Method will be automatically charged a monthly or periodic payment applicable thereto for each successive payment period, each a Recurring Charge.
To cancel a Care Journey Membership Program or a Product Subscription, you may (i) login to your Account and follow the cancellation procedures there, or (ii) contact us using the information in Section 26(D).
We reserve the right to issue refunds or credits for any Service or Product at our sole discretion or pursuant to a refund policy. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.
Your use of the Platform is governed by our Privacy Policy. Any health information that we hold on behalf of Labs, Practices or Practitioners is governed by our or such Lab or Practice's Notice of Privacy Practices.
We may revise and update these Terms and Conditions from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Platform thereafter. If we make material changes that would impact your use of the Platform, we will endeavor to notify you of the changes.
We reserve the right to withdraw or amend the Platform, and any material we provide on the Platform, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Platform is unavailable at any time or for any period.
The Platform and the entirety of its contents, features and functionality are owned by us, our licensors or other providers of such material and are protected by United States and international intellectual property laws.
These Terms and Conditions permit you to use the Platform for your personal, non-commercial use only.
If you submit, post or display content of any kind on the Platform ("User Content"), you grant us and our affiliates a perpetual, irrevocable, worldwide, royalty-free, nonexclusive license to use such User Content as necessary to operate, promote, market, and provide the Platform and Services.
You may use the Platform only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Platform in any way that violates applicable law, compromises Platform security, attempts unauthorized access, or otherwise interferes with the proper working of the Platform.
The Platform may include content provided by third parties. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Although we attempt to maintain the integrity and accuracy of the information on the Platform, we make no guarantees as to its correctness, completeness, or accuracy.
If the Platform contains links to other websites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those websites or resources.
You agree that when you use or enter the Platform, you affirmatively consent to conduct business electronically with us and through the Platform with the Practices and their Practitioners. You agree to receive invitations, notifications, reminders, and other communications from us and from Practices through the Platform, or by email, phone or other method of communication.
If you create an Account on the Platform, you agree to complete the registration process by providing current, complete, and accurate information. You are responsible for all activities that occur under your Account.
User Content is any content, materials or information that you upload, send, display, distribute, post or otherwise transmit to us on, or through the Platform. You agree not to provide any User Content that is unlawful, abusive, fraudulent, infringes rights, or violates these Terms and Conditions.
YOUR USE OF THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AT YOUR OWN RISK, AND WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE PLATFORM.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES OR OUR RESPECTIVE LICENSORS, THE SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM OR ANY ITEMS OBTAINED THROUGH THE PLATFORM.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE PLATFORM, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE PLATFORM.
We may terminate your use of the Platform for any or no reason at any time. YOU AGREE THAT WE WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE PLATFORM.
We respect the rights of intellectual property holders. If you believe that any content on the Platform violates these Terms and Conditions or your intellectual property rights, you can report such violation to us in accordance with the Digital Millennium Copyright Act (17 U.S.C. ยง 512).
Designated Agent:
Copyright Agent
Mindful Labs, Inc.
12635 E Montview Blvd #224
Aurora, CO 80045
Phone: (844) 292-5080
Email: [INSERT LEGAL EMAIL]
Unless it is settled or otherwise resolved by mutual agreement, any dispute, claim, question, or disagreement ("Dispute") arising from or relating to these Terms and Conditions, the Platform, or the Services, shall be resolved through confidential arbitration administered by the American Arbitration Association ("AAA") under its rules for consumer arbitrations ("AAA Rules"). The venue for all such Disputes shall be in Aurora, Colorado, but you and we may agree to conduct the arbitration by telephone, online and/or solely based on written submissions.
Notice of a demand for arbitration shall be filed in writing with the other party hereto and with the AAA. Such a notice should be mailed to:
Mindful Labs, Inc.
12635 E Montview Blvd #224
Aurora, CO 80045
ATTN: Dispute Notice
The Parties agree that one (1) arbitrator shall arbitrate the dispute. The arbitrator shall have sole authority to decide whether claims brought by either party are subject to this dispute resolution agreement. The decision of the arbitrator shall be final, judgment may be entered upon it in any court having jurisdiction thereof, and the decision shall not be subject to appeal, except to the extent permitted by applicable law.
Other than the exceptions listed herein, the arbitrator will have the power to grant whatever relief would be available in court under law or in equity (including attorney's fees) and any award of the arbitrator will be final and binding. The arbitrator will not, however, have the power to award punitive or exemplary damages, the right to which each party hereby waives.
Either party may bring a claim related to intellectual property rights, seek temporary or preliminary injunctive relief, or seek to bring an individual action in small claims court (provided such claim qualifies to be filed in small claims court), in any court of competent jurisdiction.
All disputes arising from or relating to these Terms and Conditions and all Disputes arising from or relating to the Platform or the Services (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the State of Colorado regardless of where you access the Platform, and notwithstanding any conflicts of law principles.
ANY PROCEEDINGS TO ARBITRATE, LITIGATE OR OTHERWISE RESOLVE ANY DISPUTE IN ANY FORUM WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR WE WILL SEEK TO HAVE ANY DISPUTE HEARD AS A COLLECTIVE OR CLASS ACTION OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.
ANY ACTION, CLAIM OR DISPUTE YOU HAVE AGAINST US MUST BE FILED WITHIN ONE (1) YEAR, UNLESS PROHIBITED BY APPLICABLE LAW.
You agree that we may provide you with notices, including those regarding changes to these Terms and Conditions, by e-mail to the address you provide to us.
These Terms and Conditions constitute the entire agreement between you and us with respect to the Platform and supersede all prior or contemporaneous understandings and agreements.
We may freely assign these Terms in connection with a merger, reorganization, acquisition, or sale of assets, or by operation of law or otherwise.
The Platform is operated by Mindful Labs, Inc. All feedback, comments, requests for technical support and other communications relating to the Platform can be submitted through the Platform or by contacting us at:
Mindful Labs, Inc.
12635 E Montview Blvd #224
Aurora, CO 80045
Phone: (844) 292-5080
Email: support@mindful-labs.com